ABOUT US
WHO WE ARE
Mactech IT brings together a diverse from a variety of professional backgrounds. From our project managers and network engineers to our system administrators, we pride ourselves on being able to provide specialist assistance for all of your IT requirements.
Mactech IT’s mission is to provide you with the software, and most importantly the technical expertise you need to run your business and maximise your potential. We look at all the available options for giving you best-in-class IT solutions. While we get excited about all the latest technologies and tools at our disposal, we recognise that the main objective for our clients is to resolve their IT and networking concerns quickly and efficiently.
UK based and operating personalised and friendly support, we are behind the scenes, ensuring the smooth running of all your systems. We work as an extension of your business, so you can get on with the day to day organisation of what you do.
Whilst existing as a separate company, many of our clients rely on us as if we were their own in-house IT department. Providing expert knowledge and decades of combined experience, our IT team will advise your company through each IT decision, from dealing with day-to-day IT issues or moving your entire business’ infrastructure to the cloud.
Outsourcing your IT to Mactech IT Services gives you:
Cost Efficiency – Our pricing plans are transparent and flexible. Allowing you to scale your level of IT support with your business’ needs.
Multi-Discipline Expertise – From 1st line support to specialists in servers, networking and telecoms. Our diverse and talented team are equipped to handle anything your organisation throws their way.
Accountability – Backed by industry standard SLAs, our response times are quick, and our solutions are effective. In the event of any IT issue we will work tirelessly to get you back to optimum performance as quick as possible whilst minimising disruption to your day-to-day operations.
Advanced Technology – We use software from leading providers to both manage and solve our client’s IT issues.
Should there be a need for urgent support, you can be sure we are always there and ready for any eventuality. Our UK-based support desk is manned Monday to Friday by Microsoft qualified technicians who can resolve issues remotely to quickly get you back and running. We also offer extended 24/7/365 support hours, available on request.
What We Provide
Keeping Watch
Rather than waiting for any potential risk to cause a problem, Mactech IT monitor your business proactively to ensure it is protected against lost productivity and revenue.
Reliable Support
Despite our best efforts, sometimes technology does fail. In the unlikely event of any problems, you can be assured of prompt and efficient service from Mactech IT experts.
Security Support
By working with Mactech IT, you can be assured that best data security practices will be in place for all your critical applications, and all documents protected and backed-up at all times.
Experience
If you’ve already invested time and money into legacy systems, we can adjust accordingly. Our IT experts have worked closely with a variety of software vendors, and have vast experience with a range of technologies.
Scalability
If you’re looking to update your current infrastructure, or expand your digital capabilities we can find the right tools and technologies to enable your growth.